Sunday, June 7, 2026

79% of Independent Practices Say Technology Is Critical to Their Survival. Only 64% Trust the Tools They Already Have.

79% of Independent Practices Say Technology Is Critical to Their Survival. Only 64% Trust the Tools They Already Have.

The 2026 Veradigm State of Independent Practice report surveyed 360 practice leaders and found a striking gap: most independent physicians know technology is critical to staying viable - but most don't fully trust the tools they have. Here's what the data says, and what it means if you're running a practice right now.

There's a conversation that happens in almost every independent practice at some point. It usually starts with the paperwork.

You finish seeing your last patient at 5:30. The notes aren't done. You've got prior authorization requests waiting, billing exceptions to review, and a payer portal that requires a separate login from everything else. You sit down at 6 PM and work until 8. This is Tuesday.

This is also, according to new data from Veradigm, the experience of most independent physicians in America.

The 2026 State of Independent Practice report surveyed 360 leaders from independent ambulatory practices across the country. What it found isn't surprising if you're in the middle of it - but the numbers make the problem concrete in a way that's hard to ignore.


The Context: Independence Is Under Pressure From All Sides

Before getting to the technology numbers, it's worth understanding what independent practices are dealing with right now.

94% of independent practices have been approached about acquisition or consolidation in the past two years. Nearly every single independent practice in the country has gotten the call. Health systems, private equity groups, and large hospital networks have been systematically making offers - and the pace has accelerated.

For most, staying independent is a choice they're actively and repeatedly making. Not a default. And that choice becomes harder when you factor in what else the report found: 54% of practices are experiencing increased financial pressure, and 48% are seeing rising claim denial volumes - which means more work, more administrative overhead, and slower revenue recovery for the same clinical work.

Technology is showing up as the tool practices believe they can use to make independence financially viable. The question is whether the tools are actually good enough to do that.


The Gap That Explains Everything

Here's the one number that matters most: 79% of respondents say technology will be "extremely or very important" to their long-term financial and operational stability.

Then there's the follow-up number: only 64% are confident in the tools they currently have.

That's a 15-point gap between what practices know they need and what they believe they actually have. In a hospital system with an IT department, a centralized vendor contract, and a dedicated implementation team, that gap is someone else's problem to solve. In an independent practice with two physicians and one front-desk coordinator, it falls on whoever's left standing at the end of the day.

What does that gap cost? In practical terms, it looks like this: your EHR doesn't talk to your payer portal. Your scheduling system doesn't sync cleanly with your billing software. You're manually reconciling data that should move automatically. Every workaround takes time you don't have.


65% of Clinicians Are Doing More Than an Hour of Paperwork After Hours

The report found that 65% of clinicians spend at least one hour per day completing documentation outside of patient visits.

One hour, every day, on top of seeing patients. That's five hours a week. Over a 48-week working year, that's 240 hours - six weeks of full-time work - spent on documentation alone, outside of clinical hours.

This isn't a productivity problem. It's a design problem. The tools weren't built to reduce that burden. They were built to capture information for billing compliance and regulatory requirements, and the clinician's time was treated as a cost the system could absorb. In a large health system, maybe it can. In an independent practice where the physician IS the business, it's eating the margin.

The translation for your practice: If you're spending 60+ minutes per day on post-visit documentation, you're essentially working a part-time second job, unpaid. That's the cost of current tools. AI-assisted documentation - ambient scribing, structured note completion, voice-to-record tools - is specifically designed to cut into that number. Some practices are already reporting 30-50% reductions. The technology exists. The adoption is lagging.


AI Adoption Is High on the Wishlist, Low on the Confidence Scale

57% of respondents said they believe automation and AI-enabled workflows could "significantly improve practice efficiency."

More than half of independent practice leaders - physicians and administrators who are often skeptical by training and by nature - believe AI can meaningfully change how their practice operates. That's not a small number.

But believing it and doing it are different things. The report notes that adoption of new technologies in independent practices is driven less by innovation for its own sake and more by survival pressure. Practices aren't exploring AI because it's interesting. They're exploring it because the current model isn't sustainable.

The friction point is trust. Going back to the 15-point confidence gap: if you don't trust your current tools to do what they say they do, it's rational to be cautious about layering AI on top of them. Integration failures, data silos, and systems that require manual reconciliation aren't abstract risks in this context - they happen every week.


What the Report Gets Right About the Problem

The Veradigm report identifies something important that gets lost in most technology conversations about healthcare: technology adoption in independent practices isn't a question of sophistication. It's a question of margin.

Large systems have resources to absorb bad implementations, retrain staff, and iterate. Independent practices don't. A botched EHR migration in a 3-physician group can take months to recover from. The cost of getting it wrong is different when there's no safety net.

That's why 79% of practice leaders say technology is critical but only 64% feel good about what they have. The aspiration is real. The confidence is earned cautiously, because the cost of misplaced confidence is high.

Data exchange is still a mess. The report is direct about this: interoperability is fragmented and often requires manual effort to reconcile. Payer contracts are increasingly complex and data-intensive, and the systems most practices use weren't designed to keep up. Improving this requires system connectivity AND workflow alignment AND data standardization - not just installing a new tool.


What This Means If You're Running a Practice Right Now

The Veradigm data points to three things worth doing now, regardless of where your practice sits on the technology curve:

1. Audit the one-hour problem first. Before adding any new tools, identify specifically where the documentation time goes. Is it structured notes? Prior auths? Payer portal work? The answer changes what technology actually helps.

2. The AI tools that are working in independent practices are narrow. Ambient documentation (AI that listens to the visit and drafts notes) is producing real results because it solves one specific problem - post-visit note burden - without requiring workflow overhaul. That's where the ROI is clearest right now.

3. The interoperability problem is not going to fix itself. If your core systems don't share data cleanly, every new tool you add increases complexity, not efficiency. The report recommends prioritizing workflow alignment before adding new technology - which sounds obvious but is frequently ignored when a vendor demo looks promising.

The 15-point confidence gap in the Veradigm data isn't a failure of vision. It's the accurate read of a situation where the stakes for getting technology wrong are higher than most practices can afford. The question isn't whether to use better technology. It's how to adopt it without creating new problems while solving old ones.


Source: Veradigm 2026 State of Independent Practice - based on a national survey of 360 leaders from independent ambulatory practices

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